vandenbunt.com
Infrastructure / Manage

Managed infrastructure

It runs, and someone is watching it.

We take ownership of the systems your business depends on: servers, networks, hosting, monitoring, backups and patching. Scoped per client, billed by the hour, and answered by the person who set it up.

01

What is covered

One responsibility, drawn around the whole stack. Scope is agreed per client — this is the full list we work from.

Servers
Provisioning, OS lifecycle, capacity and configuration, on your hardware or ours.
Networks
Routing, firewalls, VPN and DNS, documented rather than remembered.
Hosting
Web, application and database hosting on infrastructure we run ourselves.
Monitoring
Named checks per system, with alerts that reach a person.
Backups
Scheduled, kept off the machine they came from, and restore-tested.
Patching
OS and dependency updates on an agreed rhythm, with a rollback path.
Access
Accounts, keys and least-privilege review when people join and leave.
Documentation
A written record of what exists, how it is wired, and why. Yours to keep.
02

What we watch

Monitoring is only meaningful if you know what is actually checked. This is the standard set; it is extended per environment.

CheckCadence
Host reachabilitycontinuous
CPU, memory and disk headroomcontinuous
HTTP response time and error ratecontinuous
TLS certificate expirydaily
Backup completion and restore testdaily / quarterly
Pending OS and package updatesweekly
Configuration drift and open portsweekly

Dot colour = severity if the check fails, not a live reading

03

What happens when something breaks

No shift rota, no invented operations centre. A named path, and a person at the end of it.

STEP 01
Detected
A check fails and an alert is raised against the named system, not a generic queue.
STEP 02
Triaged
We identify which layer is at fault — network, server or application — before touching anything.
STEP 03
Contained
Service is restored first: failover, rollback or restore from backup. The clean fix comes after.
STEP 04
Explained
You get a written follow-up: what happened, what we changed, and what stops it recurring.

We are a small, remote-first operation. We do not run a 24/7 operations centre and we will not pretend to. What we do instead: name every system under watch, agree the escalation path in writing before it is needed, and answer it ourselves.

04

How it is priced

Hourly from €50 excl. VAT, with no fixed package. Every environment is different, so we scope the work per client and bill the hours we spend. Work outside office hours is billed at an out-of-hours rate; a call-out at night carries a call-out fee on top. You see the hours before you approve them.

Office hours
from €50/hr excl. VAT
Scoped work is estimated in advance; you approve the hours before we spend them.
Outside office hours
Evening, night and weekend work is billed at an out-of-hours rate.
Night call-out
Being called out of bed carries a call-out fee on top of the out-of-hours rate.

Start with a review, not a contract.

We look at what you are running, write down what we would watch and what we would change, and quote the hours. You decide whether we continue.